Here are some common questions we get asked. If you can’t find what you’re looking for, send us an email or give us call.

Accommodation

Do you have a minimum number of nights?

Yes, we have a minimum of 2 nights for retreats, 3 nights for farmstays.

How many people can you accommodate for farmstays?

We can accommodate up to 8 guests in 4 double rooms.

How many people can you cater for on retreat?

We can accommodate up to 30 guests on retreat. 

We hire luxurious bell tents which can accommodate up to 4 people per tent, so with camping for up to 24 and accommodation in the rooms for up to 6 people, we can take a total of 30 guests. 

Catering

Do you supply breakfast for farmstays?

We supply breakfast provisions on the first day for our farmstay guests.

What about for retreats?

Breakfasts are included in catering arrangements made individually for each retreat. 

Can we self-cater?

Yes, farmstay guests can self-cater in one of our two outdoor kitchens.

Laundry

Do you have laundry facilities?

No, sorry, we do not have laundry facilities.

We have a limited water supply and are mindful of usage. There is a laundrette in town at 99 Hyde Street, phone 6655 1465. 

Wi-fi

Do you have wi-fi?

Yes, we have NBN broadband. 

Children

Are children welcome?

North Farm is child-friendly.

However, it is a peaceful, working farm so children need to be supervised at all times, especially around the animals, as well as at the swimming pool and the dam.

Pets

Are pets welcome?

Small, well-behaved pets are welcome by arrangement.

There are no fenced areas, however, so pets cannot be left unsupervised at North Farm.

Transport

How far from Coffs Harbour are you?

We are 30 minutes’ drive from Coffs Harbour.

Can you pick us up at the airport?

Sorry, you will have to get a taxi or hire a car if you are flying in.

Payments

Can I pay by credit card?

We do not have credit card facilities and request that guests pay by direct debit or PayPal.

We request a 50% deposit within 2 days of making a booking. This ensures the reservation. The remainder is payable one month prior to arrival.

Cancellations

When bookings are cancelled:

30 days prior to arrival – 20% of the total booking cost will be charged as a cancellation fee.

8-29 days prior to arrival – 50% of the total booking cost will be charged as a cancellation fee.

7 days or less prior to arrival – 100% of the total booking cost will be charged as a cancellation fee.

All cancellations and amendments to bookings must be received in writing.

Check-in times – farmstay

What time can we check into the accommodation?

Check-in is from 3.00 pm.

We are flexible so if you need extended hours and we can accommodate you, we will. Just ask!

What time do we check out by and can we have a late checkout?

Check-out is by 11.00 am.

And yes, you can have a late check-out if no-one else is coming into the accommodation straight away. 

Check-in times – retreats

Are check-in times the same for retreats?

Our check-in times are the same during the week but we are able to offer a later check-out on Sundays.

Deep mid-week retreat

Check-in Monday from 3.00 pm

Check-out Thursday by 11.00 am

Long weekend retreats

Check-in Thursday from 3.00 pm

Check-out Sunday by 2.00 pm

 

Got more questions? Give us a call or drop us a line and we’ll do our best to answer them.